Relaunching a hotel group's journal

Four boutique hotels, one journal, and a launch that made the journal the reason to book direct instead of through an aggregator.

Category Launch campaigns
Client Hollow House
Year 2026
Services Launch content, Long-form articles, Design
Result +92% direct bookings from content pages
Hollow 1

Hollow House run four small hotels and had a journal nobody updated. Most bookings came through aggregators at a commission the owners resented.

The idea

Make the journal the thing you only get by booking direct: neighbourhood guides, kitchen notes and the stories behind each building, launched together with a booking offer that lived only on those pages.

What we did

A relaunch of eighteen pieces published across three weeks, photography direction for the hotels' own photographer, and a design refresh so the journal read as one publication across four properties.

Outcome

Direct bookings attributed to content pages rose 92% in the first quarter and the journal pages now outrank the aggregator listings for three of the four hotel names.